In 2003, Ruby emerged as a small business dedicated to aiding others. The belief in fostering human connections amid tech trends to cultivate trust and customer loyalty fueled its inception.
The company’s beginnings significantly influence its business approach, drawing from its small business roots to better understand customer needs.
Under Jill Nelson‘s leadership, Ruby Receptionists earned the distinction of being a four-time FORTUNE Best Small Companies to Work For and a recipient of the Portland Business Journal’s Fastest-Growing Companies title.
Today, with over 600 employees, Ruby offers live, friendly receptionist services via a mobile app, serving more than 10,000 US businesses. Jill‘s entrepreneurial achievements garnered recognition, including Ernst & Young’s 2017 PNW Entrepreneur of the Year and Technology Association of Oregon’s 2017 Technology Executive of the Year.
Jill explains how her time as a receptionist taught her the value of making connections and building trust with customers.
Listen in as she shares how her focus on building a value and culture-focused company helped her grow exponentially. Tune in now!
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